Defective durastone flooring
We purchased durastone flooring after being assured the flooring was "virtually indestructible". My husband and I are the only 2 people living in my home and the floor was so disgusting within a couple years that I purchased runners and area rugs 2 try to cover all the scratches, chips etc. another issue with the flooring is it cannot withstand normal sun exposure. The flooring is so discolored from the sun it appears I have two different floors in the same room. I contacted the company and the dealer within about a year of purchasing and neither were of any help. I don't understand how there can be so many unhappy customers and no resolution. Isn't someone accountable!
Chazy, New York
Reason of review
Damaged or defective
Avoid purchasing Durastone tile
At first we were excited about our Durastone flooring. It only took a month for us to realize what a bill of goods we had been sold. This "tile" is absolute junk! Anything, I mean anything that hits the floor will cause a tear. It only took a couple of years for the floor to looked like trash. There are nicks and cuts everywhere. We have tried protecting the floor with runners where the heavy traffic is or if there is danger of a can, spoon or anything else falling on the floor. We called the company several times and were informed that they have had no other complaints on this floor. This floor was not inexpensive. On hindsight, we could have purchased a much less expensive floor that would have held up a lot better.
Rochester, New York
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